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  1. Dispatch Time: Our team strives to process and dispatch orders within 2 business days (excluding weekends and public holidays). This includes order verification, packaging, and handing over the package to the shipping carrier.

  2. Delivery Time: Once your order has been dispatched, you can expect the delivery to take place within 8 to 9 business days. Please note that delivery times may vary depending on your location and any unforeseen circumstances or shipping delays that are beyond our control.

  3. Tracking Information: To keep you informed about the progress of your shipment, we provide tracking information for most orders. You will receive a tracking number via email, which you can use to track the status of your package on the shipping carrier's website.

  4. Shipping Carriers: We work with reliable shipping carriers to ensure the safe and timely delivery of your orders. The carrier used for your shipment may vary depending on factors such as the destination, package weight, and shipping method selected during checkout.

  5. International Shipping: For international orders, please allow additional time for customs clearance and delivery. The exact delivery time can vary depending on the destination country's customs processes and regulations.

  6. Order Modifications and Cancellations: If you need to modify or cancel your order, please reach out to our customer support team as soon as possible. We will do our best to accommodate your request, but please note that once an order has been dispatched, we may not be able to make any changes.

We strive to provide accurate and efficient shipping services to ensure your satisfaction. If you have any further questions or concerns about our shipping policy, please don't hesitate to contact our customer support team for assistance.